FAQ — Frequently Asked Questions
Orders & Payment
Q: What payment methods do you accept?
A: T/T bank transfer, PayPal and major credit cards. Wholesale customers can request proforma invoices (PI) with bank details.
Q: Can I get a discount for bulk orders?
A: Yes. MOQ-friendly wholesale pricing is available — send us the item list and quantity for a quotation.
Products & Fitment
Q: Will this part fit my car?
A: Check the product page fitment list, or send us your vehicle make, model, year and engine code — our team will confirm compatibility before you order.
Q: Are your turbochargers new?
A: Yes, all turbochargers and core products are brand new, balance-tested before packing. OE numbers are provided for cross-reference.
Shipping
Q: How long does delivery take?
A: In-stock items ship in 2–5 business days; express delivery takes 5–10 business days to most countries. See our Shipping Policy for details.
Q: Can you ship to my country?
A: We ship worldwide. For destinations not shown at checkout, contact us for a freight quote.
After-sales
Q: What if I receive a damaged or wrong item?
A: Contact us within 7 days with photos — we will replace or refund after verification. See our Refund & Return Policy.
Q: Do you offer technical support?
A: Yes. Our engineers can assist with installation questions and product selection via email or WhatsApp.